Aether’s Webstore Email Templates let you customize the communications customers receive throughout their webstore experience. Instead of sending generic system-generated messages, create professional emails that reflect the customer’s brand, provide the right information, and keep users informed throughout the purchasing process.
Customize messaging for each webstore so communications feel like a natural extension of the customer’s program.
The result is better communication, consistent branding, fewer customer questions, and a more professional webstore experience.
Customize Emails for Each Webstore
Every customer and program is different. Aether allows you to create webstore-specific email templates so that communications match the branding, messaging, and requirements of each program.
Customize elements such as:
Logos and branding
Email subject lines
Headlines and messaging
Instructions
Contact information
Links and calls to action
Terms or program-specific information
Email signatures
Customers receive communications designed specifically for their program, rather than generic messages used across all stores.
Automate Customer Communications
Keep customers informed without requiring your team to manually send routine emails.
Aether can use email templates for communications generated throughout the webstore and order process. This creates a consistent experience while reducing repetitive administrative work for your team.
Customers receive the information they need at the appropriate point in their purchasing journey.
Personalize Messages With Dynamic Information
Create templates that automatically incorporate information related to the customer, user, webstore, or transaction.
Instead of manually creating each message, reusable templates can provide personalized communications while maintaining consistent messaging and branding.
This gives customers a more personal experience without creating more work for your team.
Keep Customers Informed
Good communication reduces uncertainty after an online transaction.
Customized email templates can help communicate important information about the customer’s webstore activity and order process, giving users greater confidence that their request or purchase is progressing.
Clear communication also helps reduce routine questions such as:
“Did you receive my order?”
“What happens next?”
“Who should I contact?”
“Where can I find more information?”
Maintain Brand Consistency
The customer experience shouldn't stop being branded when an email is sent.
Aether lets you extend the look, feel, and messaging of the webstore into customer communications, creating a more cohesive experience from the initial store visit through subsequent communications.
Webstore → Checkout → Confirmation → Communication → Fulfillment
The experience stays connected and professional.
Support Different Programs and Audiences
A company store may require different communications than an employee recognition program, a uniform store, an incentive program, or a corporate purchasing portal.
Webstore-specific templates give you the flexibility to tailor communications around the purpose and audience of each program.
This makes it easier to support sophisticated customer programs without forcing every webstore into the same communication process.
Reduce Manual Work
Your team shouldn't have to repeatedly write the same emails.
Once templates are configured, Aether can use them to deliver consistent communications without employees having to manually create each message.
That means less repetitive work, more consistent communication, and more time for your team to focus on customers.
Key Benefits
✓ Webstore-Specific Templates — Create communications tailored to individual customer programs.
✓ Custom Branding — Incorporate customer logos, messaging, and program identity.
✓ Automated Communications — Reduce the need to manually send routine customer emails.
✓ Personalized Messaging — Use dynamic information to make communications more relevant.
✓ Consistent Customer Experience — Carry webstore branding and messaging into email communications.
✓ Program Flexibility — Create different communications for different stores, audiences, and programs.
✓ Fewer Customer Questions — Proactively provide customers with the information they need.
✓ Less Manual Work — Create templates once and use them consistently throughout the webstore experience.
Make Every Communication Part of the Experience
Aether doesn't just let you customize the webstore. Webstore Email Templates extend that customized experience into the communications your customers receive.
From branding and messaging to automated, personalized information, Aether helps ensure every communication feels like it belongs to the customer's program.
Customize the Store. Customize the Message. Deliver a Better Experience.