Antera’s email integration helps your team communicate with customers, suppliers, and partners while keeping email closer to the CRM and operational workflows where work actually happens.
Connect existing business email accounts using IMAP and SMTP, or use Amazon SES as an alternative email delivery option. This flexibility allows businesses to choose the email configuration that best fits their technology environment and communication needs.
Instead of constantly moving between your inbox and business software, Antera helps bring communication and customer information together.
Connect Your Existing Email
Antera supports IMAP and SMTP email integration, allowing users to connect compatible business email accounts to the platform.
IMAP provides access to email messages, while SMTP handles outgoing email. This approach allows your team to continue using established company email addresses while making email communication more accessible from within Antera.
Your employees can communicate using familiar business email identities while working closer to the customers, contacts, orders, and activities associated with those conversations.
Keep Communication Closer to the Customer
Email becomes more useful when it's connected to the work behind the conversation.
Rather than treating email as a separate system, Antera helps your team work with customer and business information while managing communications from the same platform.
That can make everyday tasks such as customer follow-ups, quote communication, order questions, artwork requests, and supplier correspondence easier to manage.
Customer → Email → Response → Activity → Next Step
The result is less switching between applications and greater visibility into the communication surrounding your business.
Use Amazon SES as an Alternative Email Option
For organizations that prefer an alternative to traditional SMTP delivery, Antera can utilize Amazon Simple Email Service (SES) as an email delivery option.
Amazon SES provides a cloud-based infrastructure for sending business and application-generated email, giving organizations another way to support outbound communications from Antera.
This provides flexibility for companies that want to use their existing email infrastructure or take advantage of a dedicated cloud email delivery service.
Support Automated Communication
Email integration isn't limited to manually composing messages. It also supports the broader automation capabilities within Antera.
Emails can become part of workflows and business processes, helping your team communicate at the appropriate point in a transaction. Depending on your configured processes, email can support communications surrounding sales activities, presentations, quotes, orders, artwork, invoices, payments, fulfillment, and other customer interactions.
This helps turn communication into part of the workflow instead of another task employees have to remember.
Keep Your Team Working in One Connected Platform
The biggest benefit isn't simply being able to send an email from Antera. It's reducing the separation between communication and action.
Your team can work with CRM and operational information while communicating with the people involved in the transaction. That means less time moving between systems, better context around conversations, and a more connected way to manage customer relationships.
Flexible Email Options
✓ IMAP Integration — Connect compatible email accounts for access to email within your Antera workflow.
✓ SMTP Integration — Send email using your organization's configured email service.
✓ Amazon SES Option — Use Amazon Simple Email Service as an alternative outbound email delivery method.
✓ Business Email Addresses — Continue communicating through your organization's established email identity.
✓ Connected Communication — Keep email closer to customers, contacts, activities, and operational workflows.
✓ Workflow Automation — Incorporate email communications into automated business processes.
✓ Less Application Switching — Reduce the need to continually move between your business platform and separate communication tools.
Communication That Works With Your Workflow
Antera brings email closer to the customers, transactions, and processes your team manages every day. Whether you connect existing accounts through IMAP and SMTP or utilize Amazon SES for email delivery, your team gets a more connected approach to business communication.
Send. Receive. Automate. Stay Connected.