Privacy Policy

GDPR Compliance and Privacy Policy
Antera Software USA, Inc.
Last updated October 2, 2019

Antera Software USA, Inc. (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our cloud-based system which is any site that is followed by: “.anterasoftware.com”, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “System”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Revised” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the System, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the System after the date such revised Privacy Policy is posted.

We may collect information about you in a variety of ways. The information we may collect on the System includes:

Personal Data
Personally identifiable information, such as your name, shipping address, billing address, email address, telephone number, IP address, demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with Antera (or as a condition of your employment, your employer has registered you as a user within Antera), or when you choose to supply, order, or do business with a customer of Antera. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the System.

Derivative Data
Information our servers automatically collect when you access the System, such as your IP address, your browser type, your operating system, your access times, Orders/Quotes/PO’s/Templates/Invoices/Documents/Accounts/Customers/Downloads and any pages you have viewed directly before and after accessing the System.

Financial Data
Financial information, such as data related to the payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the System. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Clover Connect, or your financial management software, like QuickBooks Online, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Having accurate information about you permits us to provide you with a smooth, efficient, and customized user experience. Specifically, we may use information collected about you via the system to:

• Create and manage your account.
• Email you regarding your account or order.
• Enable user-to-user communications.
• Fulfill and manage purchases, orders, payments, and other transactions related to the System.
• Generate a personal profile about you to make future visits to the System more personalized.
• Increase the efficiency and operation of the System.
• Assist law enforcement and respond to subpoenas.
• Report activity to your vendor
• Report activity to your employer
• Report activity to your supplier
• Monitor and analyze usage and trends to improve your experience with the System.
• Notify you of updates to the System.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments and refunds.
• Request feedback and contact you about your use of the System.
• Respond to product and customer service requests.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Online Postings
When you post comments, contributions or other content to the System, your posts may be viewed by all users and may be publicly distributed outside the System in perpetuity.

Affiliates
We may share your information with our affiliates; in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur, and that the transferee may decline or honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data. We have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the System to help customize the System and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the System, which is incorporated into this Privacy Policy. By using the System, you agree to be bound by our Cookie Policy.

Website Analytics
We may also partner with selected third-party vendors, such as Google Analytics, Adobe Analytics, to allow tracking technologies and re-marketing services on the System through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the System, determine the popularity of certain content and better understand online activity. By accessing the System, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, If you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plugins, or settings.

THIRD-PARTY WEBSITES
The System may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the System, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any), of the third-party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the System.

GOOGLE MAPS
This website uses Google Maps APIs. You may find the Google Maps APIs Terms of Service here. To better understand Google’s Privacy Policy, please refer to the link. By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service.

SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

OPTIONS REGARDING YOUR INFORMATION

Account Information
You may at any time review or change the information in your account or terminate your account by:

Contacting us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
● Contacting us using the contact information provided.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any), we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the System, you have the right to request removal of unwanted data that you publicly post on the System. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the System, but please be aware that the data may not be completely or comprehensively removed from our systems.

If you have questions or comments about this Privacy Policy, please contact us at:

Antera Software USA, Inc.
5601 Democracy Drive, Suite 250, Plano, TX 75024

Phone: (214) 556-8040

info@anterasoftware.com